We’d love to hear from you.
Questions about a fragrance, an order, or a bespoke request — we read every message and reply within one working day.
Write to us.
Fill out the form and someone from the atelier will reply within 24 hours (Mon – Fri).
Quick answers.
How long does shipping take?
Within Pakistan: 2 – 4 working days via TCS. International: 7 – 12 working days via DHL. You get a tracking link the moment your parcel ships.
Can I return a fragrance I don’t love?
Yes — within 7 days of delivery, unopened, in original packaging. Reach out to us on WhatsApp or email and we’ll arrange the pickup.
Do you offer samples?
Every order over PKR 2,500 includes a complimentary 2ml sample of a fragrance you haven’t tried yet — chosen for you by our team.
Are your fragrances alcohol-based?
Yes, all our EDPs are ethanol-based (perfumer’s alcohol) which gives the truest scent projection and longevity. We also offer oil-based attar versions on request.
Do you ship internationally?
Yes — we ship to over 40 countries. Rates and duty estimates appear at checkout once you enter your delivery address.